Conflict of Interest
Wealth and Asset Financial Services (Pty) Ltd has adopted and implemented a Conflict-of-Interest Management Policy that complies with the provisions of the FAIS Act.
You can e-mail info@wealthandasset.co.za to request a copy of the FSP’s Conflict of Interest Management Policy.
Complaints Management
Should you wish to pursue a complaint against a key individual or representative of Wealth and Asset Financial Services (Pty) Ltd, you should address the complaint in writing to us at info@wealthandasset.co.za.
You can also request a copy of the FSP’s Complaints Management Policy from said e-mail address.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or Share Call number 012 762 5000 or https://www.faisombud.co.za/how-to-complain/ . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial adviser.
Treating Customers Fairly (TCF) Policy
TCF is a set of principles introduced by the Financial Sector Conduct Authority (FSCA) to aid and underpin existing financial services legislation aimed at the protection of consumers and clients.
Wealth and Asset Financial Services (Pty) Ltd values its relationship with its clients and acknowledges that without any clients it would not have a business. The TCF principles are embedded in the culture of the FSP and it continuously strives to enhance the quality of its service offering to clients and through its interaction with contracted product suppliers.
Promotion of Access to Information (PAIA) Policy
This information manual provides an outline of the types of records held by Wealth and Asset Financial Services (Pty) Ltd and explains how one may submit requests for access to these records in terms of the Promotion of Access to Information Act, 2 of 2000 (“the Act”). Use this link to access the Guides developed by the Information Regulator in each of the 11 official languages, to assist a person on how to access his/her personal information: https://inforegulator.org.za/paia-guidelines/
Website Disclaimer
Wealth and Asset Financial Services (Pty) Ltd (“the Company”) is an authorised Financial Services Provider in terms of the Financial Advisory and Intermediary Services Act, 2002 (FAIS). FSP Number: 9659.
The information contained on this website is provided for general information purposes only and does not constitute financial, legal, tax, investment, or other professional advice. While every effort has been made to ensure the accuracy of the information published, no responsibility or liability is accepted for any errors, omissions, or inaccuracies.
Any opinions, market commentary, or investment insights expressed on this website are subject to change without notice and should not be construed as recommendations or advice tailored to any individual’s specific circumstances.
Investments are subject to risk, including the possible loss of capital. Past performance is not necessarily indicative of future performance. Before making any financial decision, you should seek personalised advice from a qualified financial adviser who understands your specific financial situation, objectives, and risk tolerance.
Wealth and Asset Financial Services (Pty) Ltd will not be liable for any loss or damage, whether direct or consequential, arising from reliance on information contained on this website or from the use of any links to third-party websites. External links are provided for convenience only and do not imply endorsement.
All content on this website is the property of Wealth and Asset Financial Services (Pty) Ltd unless otherwise stated and may not be reproduced without prior written permission.